BYD UK

Unit B2, Parkway Trading Estate, Cranford Ln, Hounslow TW5 9QA, United Kingdom

For all sales related queries, please contact your local BYD Store via this link:  Find Your Dealer | BYD UK

Customer Service 
Mon. to Sat. 9:00am-6:00pm

Call us on: 00800 10203000 Option 2

（+44 2033072546 please contact this number if your phone provider charges for freephone numbers）

Roadside Assistance 
24/7, 365

Call us on: 00800 10203000 Option 1

（+44 2033072546 please contact this number if your phone provider charges for freephone numbers）

Complaints

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk

If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk